We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
beautiful and comfortable, spikes don't hurt at all but look intimidating. love it
a little heavy but great quality
Very cool necklace
Everything is very cool, it came straight as it should! (if that's not a bot) Thank you very much!♡♡♡
Nice contact with the store. Definitely have been very professional! I really like the necklace its a great piece and exactly like on the picture. Quality seems well. No complaints. I expected it to be a tiny bit bigger but I do not mind the fit honestly since it can also easily double as a twice around the wrist bracelet without being too loose. 10/10 would buy again from this seller.
cool necklace!
Everything is fine
Sexy, heavy
Good quality.
Very long sent and very long waited
good enough quality, looks really cute. would buy from here again.
bella
Very cool chain!!! It was about a month, I'm very pleased with the purchase, thanks to the stores!
Really cute
good quality I love it and enjoy wearing it
I liked the goods! Thank you!
Very cool tzacki
Ordered 20.01 to arrive by February 14, the goods arrived 07.04) hit the Chinese New Year, but the store immediately responded and wrote about it, very responsive. I ordered two chains, short and long. There are no complaints about quality, but the chain is thinner not long enough, a little upset)
Great thing, two chains, I advise, girls
I really liked the chain))) for such a price fine quality
The chain is cool, the same as in the picture. Came for 1,5 months, I recommend
I got what I wanted. Took a while to get here but I was expecting that :-) overall, I'm very happy with my purchase. Also the necklace looks like it doesn't have a clasp, but it does, the necklace is just chunky to it's hard to see.
Ok
The quality is excellent, also for such a price. Thanks to the store;)