We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
At last, and to me came my beauty, very long flew, ordered in November and only in February I could admire it. chic Dragonfly, bought for 122 rubles.
Gorgeous brooch. Super
5++++++
Very long shipping, not tracked. I ordered it in mid-November, I thought to give a colleague for the new year. But in the end I received only at the end of January sending :( wrote to the store, he assured that it was necessary to wait and extended the time. And just a week after that, the brooch came. Brooch is very beautiful! I have no scratches of any, only on one glass, the sharp edge is rough, but if you do not look, then you can not see. I will still order as a gift and myself, TK really looks bombically!
Thank you very much! Very beautiful brooch!
Brooch received after the closure of the dispute, it is very beautiful, made qualitatively, separately I want to note the quality of execution of the lock-pins, everything is very reliable as in a jewelry
Brooch elegant. Unusual. Liked
Very pretty brooch, recommend
Very beautiful brooch!
Beautiful brooch, without marriage.
Brooch is very beautiful, only for a long time went
Excellent brooch. took on the stock. thanks to the store.
Beautiful. Loved. Thanks To The store.
Brooch-charm! Executed qualitatively. Very interesting clasp, like on jewelry brooches. The Pearl is flat. I am happy with the purchase. Dragonfly looks very attractive on the outfit.
Beautiful brooch, only Pearl slightly curve glued and slightly scratched
Very beautiful
Very beautiful. Thank you.
It was two months. The first ordered quickly came. I thought I wasn't coming. Beautiful. I recommend.
Finally it flew all super as in the description the store sociable beautiful pearl Super does not bulge the real ??? Question?
Very beautiful brooch
Brooch came with marriage. One crystal is missing.
Dragonfly beauty extraordinary! I recommend!
Beautiful. well packed, come quickly. for 231р took. trailer on cap (not know will wear or not)). and a little колыхается, need fabric thick, to well-looked (not переворачивалась) shiny fine) advise)
Like a brooch. Match the description. Took 11.11, received 30.12.
As always, great! Perfect quality!